I obtained this unit 5 months ago… and suddently, the remote failed.Customer support replied was that there is no solution as it’s solid state technology. Now they suggested to call them back in a few months to request an available remote. How’s that for utterly poor service
Additional concerns: the unit’s front panel is sparsely populated. Barely any controls to run the DVDs! Imagine, what DVD does not have a forward and reverse control? Without the remote, you can’t watch a thing on this DVD!
JUNK
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Philips always sucked, even as a VCR. The heads broke down.
I’m not surprised that the DVD version sucks too